WELCOME TO KEY HOLDING & MANAGEMENT SERVICES

KEY HOLDING MANAGEMENT CONTRACT

The Key holding Management package includes: Your own personal web page with unique address including hosting for one year, designed by one of our team, advertising your property on our web sites. Key holding which includes regular property inspections. Through several different rental sources, including our own advertising and extensive worldwide web-site's, we will work to maximise the rental rate and occupancy potential of each home;

Up to 8 photographs,
Friend’s & Family page.
Your property on our own sites.
As many words describing your property.
Availability Calendar.
Contact Telephone/Mobile/Fax Numbers.
Direct link to your Email address (If required).
Rental Price Grid.
Your own personal web page with unique.
Address including hosting for one year.

Key Holding.
We will hold the keys of your property and upon request make them available to visiting guests or tradesmen. We can also arrange for one of our team to be at the property to meet visitors or tradesmen. Waiting for tradesmen or deliveries can sometimes be a nightmare. Our all out service will be charged on per hourly visit, unless you have one of our basic packages which include the following;

Regular Property Inspections.
Check all contents against inventory.
Perform a visual inspection of the exterior.
Perform a visual inspection of the interior.
Thoroughly air all rooms.
Check for pest & vermin and recommend remedial action.
Test all appliances & electrical equipment.
Examine all furnishings for wear & tear.
Check all sanitary equipment & plumbing.
Ensure all security services & equipment are functional.
Water all house and terrace plants.
We act as your official key holder.

Mail Box will be checked and any important mail will be dealt with. A monthly report will be sent to you by email, Minor problems will be reported by email, all major problems will immediately be reported by telephone. We will arrange for tradesmen to attend your property as required. Waiting for tradesmen or deliveries Call out service will be charged by the hour any damage will be recorded on digital camera, whereby images can be emailed to the owner.

When Bookings and Lettings Handled By Us.
We will handle all enquiries from clients, vetting tomake sure they are suitable, handling client complaints, keep booking calendars and availability charts, keep spreadsheet records of all your past and future rentals.

Managing all bookings, taking deposits and payments and banking them for our owners, holding damage deposits and making relevant deductions if any damages. (A full property check will be made before releasing any deposits back to your clients). Issuing clients with booking conditions, directions and arrival instructions. Maintaining telephone or email contact with clients from the first enquiry until they leave for Cyprus. Provide details on how everything works, where to dispose rubbish, informing them of house rules and giving information on local restaurants and attractions etc.

All administrative tasks pertaining to the above. Our number will be left with the guests in case of emergency and they will be able to contact us at any time. The fees are deducted from the initial booking deposit and the balance is sent direct to the owners.

We will be available to supply keys to yourselves and guests if they should be lost. Guests will be charged for any replacement keys needed. We will act as the emergency contact for your guests at no extra charge.

Cleaning.
We undertake to carry out the service in a professional manner. We will visit the property after each letting, giving it a thorough clean before the next clients arrive.
Turning off appliances when the property is empty. (Owners should provide at least 2, preferably 3, sets of bedding and towels to allow for any 'accidents' by your guests and for same day changeovers).

Whilst many property management companies restrict the amount of weeks that are available to you for 'personal use', we offer no such 'penalties' your property is yours to use as you wish.
However, if you take your own bookings, or require changeovers for "family and friends", these will be charged according to "Pay as you go" changeover clean" only if you have the "GOLD or SILVER MANAGEMENT CONTRACT" For something Special please see our VIP MANAGEMENT CONTRACT that offers you, your friends and guest the full working and will include nearly everything at no extra cost.

The fees charged by us are easily recouped by regular letting and it is our intention to make sure that each booking goes as smoothly as possible.

For further information and prices please contact our expert maintenance team.

Ace Management Services (Tel) +357 24 66 44 34 (Fax) +357 24 66 44 64

(24hrs) +357 99 01 01 97    sales@cypropertyservices.com